Privacy Notice
Cyber Universe Europe Ltd. respects your concerns about privacy. This Privacy Notice explains how we collect, use, and protect your personal data when you visit our website. By accessing or using our website, you consent to the collection, use, and disclosure of your information as described in this Notice.
For the purpose of this Notice, "personal data" means any information relating to an identified or identifiable individual.
1) Purpose and Scope
Purpose
This Privacy Notice is intended to inform users about:
- The types of information we collect.
- How we use the collected information.
- Your rights regarding your information when you use our website.
Scope
This Notice applies solely to the personal data that we collect and handle for the purposes of maintaining and providing organization-related information to visitors to this website. It does not apply to:
- Any third-party websites linked to or from our site.
- Any third-party services or applications.
2) Information We Collect
We collect information in two main ways: directly from you, and automatically as you interact with our website.
a) Information You Provide to Us
We collect personal data directly from you when you voluntarily provide it, such as when you:
- Submit web forms on our website.
- Request a demo or free trial of our products and services.
- Engage with sales representatives (including during phone calls).
- Use interactive features on our website.
- Provide information to our partners (subject to your permissions granted to them).
- Consent to the recording of our calls with you.
Example Data Collected: Name, email address, and phone number when you submit a contact form or request a demo.
b) Information We Collect Automatically
As you navigate our website, Cyber Universe Europe Ltd. uses information-gathering technologies to automatically collect data:
- Log Files: We collect timestamps of your visit, your IP address, internet service provider, browser used, operating system and other device identifications and configurations, locale, language preferences, visited URLs, referring and exit pages, and what you search for.
- Cookies: Please refer to the Cyber Universe Europe Ltd. Cookie Policy for detailed information about cookie technology and usage.
- Google Analytics: This service collects information including:
- Number of users and session statistics
- Approximate geolocation
- Browser and device information
3) How We Use Your Information
Cyber Universe Europe Ltd. uses the information collected for the sole purpose of:
- Providing you with information about our products and services.
- Responding to your inquiries and providing necessary customer support.
- Improving our website functionality and services.
4) Disclosure of Your Information
Cyber Universe Europe Ltd. will not disclose personal data to other data controllers unless:
- You give your specific consent.
- It is necessary for the performance of the contractual relation between you and us.
- We have a legal obligation to do so.
Note: Data will typically be disclosed to our business partners in connection with the provision of our services.
5) Storage and Retention
Terms of Storage
Personal data is stored for the term allowed pursuant to law. We will delete data when it is no longer necessary to fulfil the purpose for which it was collected.
Retention Period
We determine the appropriate retention period for your information by considering factors such as:
- The sensitivity of the information.
- The potential risk of harm from unauthorized use or disclosure.
- The purposes for which we process the information.
- Applicable legal requirements.
We retain records, such as those related to website requests, for as long as necessary to ensure adequate service provision and to protect ourselves from potential legal claims. Our Data Retention Policy outlines the procedures for maintaining information in our environment.
6) Changes to This Privacy Notice
Cyber Universe Europe Ltd. reserves the right to modify, update, or amend this Privacy Notice at any time without prior notice. Visitors are encouraged to review this notice periodically for any changes.
7) Terms of Use
Please review our Terms & Conditions, which govern the use of our website. By accessing or using our website, you agree to abide by these terms.
8) Policy Review and Clarification
- Review: This policy shall be reviewed annually and updated as necessary to ensure ongoing compliance with UK legislation and best practice.
- Clarification: If any part of this policy is unclear, clarification should be sought from info@cyberuniverse.uk